Get the right help for your work van
An AdBlue mistake can interrupt deliveries, appointments and the working day. AdBlue Hero handles removal enquiries for work vans across Scotland, including AdBlue poured into the diesel tank and contaminated fluid in the AdBlue reservoir.
Keep the van off the road until assessed
If AdBlue went into the fuel tank, do not start or restart the engine. If already driving, stop safely. Tell us what happened, whether the engine has run and how much fluid went in.
At the depot, on a job or at the forecourt
Give us the address and access details. If the van is at a customer site, check whether vehicle work is permitted and identify a safe place for attendance. A current quote and arrival estimate can be discussed by phone.
Driver or fleet manager? Either can call.
Have the registration, vehicle location and incident details ready. Tell us who is responsible for authorising the work. Call 0333 772 1724 to discuss the van and removal needed.